7GC portfolio company hims & hers over the course of the past 18 has successfully grown its product offering – including its women line hers – and has now begun its move into mental health and broader primary care telehealth in the wake of COVID-19.
The company began exploring mental health as a category eight months ago, and accelerated its pace to respond due to increased consumer demand caused by the COVID-19 pandemic.
hims and hers are beginning their foray into mental wellness with anonymized group therapy that has fewer barriers to cross than providing treatment for individual therapy or text-based sessions. The company released an entire new “online therapy” section to their website last week.
The screening runs users through a questionnaire to assess their symptoms and then provides feedback on whether they should continue to monitor how they feel at home. If hims & hers recommend medical treatment — it connects people with a primary physician digitally.
The screening advice has been critical to help manage and alleviate prospective cases at hospitals who are in short supply of medical workers overrun with a growing number of patients.
Business Insider: https://www.insider.com/hims-and-hers-covid-19-screening-service